In a world where time is a precious commodity, especially for the ultra-wealthy, there exists a unique service industry that caters to the leisure needs of those with deep pockets. Meet Erica Jackowitz, a lifestyle management expert who, alongside her husband Roman Chiporukha, runs Roman & Erica, a company that handles every leisure-related aspect of their clients' lives.
The Lifestyle Management Business
Lifestyle management companies like Roman & Erica are akin to personal assistants, but with a specific focus on leisure. They handle travel arrangements, manage homes, yachts, and private jets, and even plan social events. The service is exclusive, with a limited number of clients to ensure personalized attention. Clients pay upwards of $150,000 annually for this luxury, gaining direct access to Erica and Roman 24/7.
Understanding Client Needs
What sets Erica and her team apart is their deep understanding of their clients' preferences and needs. They know their clients' tastes, from their children's birthday party themes to their dining preferences. Erica boasts about knowing the best florists and gift suppliers, and how to manage their clients' loyalty miles. It's all about resource allocation and advocacy, ensuring their clients can focus on their busy lives and businesses without the hassle of planning their leisure activities.
Everyday Challenges and Unique Requests
Erica's job is never dull. From adjusting travel plans for clients to attend the NBA finals to planning elaborate 'Back to New York' parties, her days are filled with unique challenges. One memorable request involved rescuing a client's friends from an uncomfortable situation on a yacht in the Mediterranean, a mission they now refer to as 'the rescue'.
Passion and Problem-Solving
Erica's passion for travel, restaurants, and good food is the driving force behind her career choice. She finds joy in solving seemingly impossible problems, a trait she developed as a child. Her background in law has equipped her with the skills to navigate complex situations and advocate for her clients.
A Lifestyle, Not Just a Job
For Erica, there's no separation between work and personal life. Her passion has seamlessly blended into her career, allowing her to live a life she once only dreamed of. During the summer, she and her team spend time in Europe, catering to their clients' needs in their preferred time zone.
Conclusion
The world of lifestyle management is an intriguing one, offering a glimpse into the lives of the ultra-wealthy and the unique challenges that come with managing their leisure. It's a testament to the power of passion and the ability to turn one's interests into a successful career.
As Erica puts it, "I was just smart enough to turn my passion in this lifetime into my career." A philosophy that many can aspire to.